Measure competence, not completion
Completion rates tell you someone clicked through a course. They don't tell you whether anyone can apply what they learned.
1 min read
By
Team
TeamMeasure competence, not completion
A completion rate tells you someone reached the end of a course. It does not tell you whether they understood it, or whether they can apply it on the job.
What to measure instead
- Comprehension signals from questions and quizzes.
- Applied practice and roleplay outcomes.
- The knowledge gaps that surface while people learn.
When learning captures these signals, L&D moves from reporting activity to showing impact — what people actually understand and where the gaps remain.